Effective communication with students during disruptions is critical to reduce confusion, maintain continuity in learning, and alleviate anxiety. Clear, timely messages help students understand expectations, stay engaged, and access necessary resources, ensuring they can successfully navigate changes to their learning environment.
- Send an Initial Announcement Right Away: Even if your full plan isn’t finalized, communicate with students as soon as possible. Let them know that changes are coming, what to expect next, and where they should look for future updates (e.g., email or Canvas announcements).
- Clarify Expectations for Virtual Participation: Let students know if they are expected to join a live virtual session or complete asynchronous activities. Provide clear instructions for how to access any required tools or materials.
- Example: “We’ll hold a virtual class via WebEx at our usual class time. Please join using this link: [link]. If you can’t attend, a recording will be posted on Canvas.”
- Outline Changes to Deadlines or Assignments: Specify any modifications to due dates, exam formats, or other key assignments.
- Provide Multiple Channels for Questions: Let students know how they can reach you with questions and when to expect a response. Allow for multiple means of communication, such as discussion boards, Outlook email, Canvas inbox, WebEx, or other forms of communication.
- Be Consistent and Follow Up: Stick to the communication method you establish (Canvas, email, etc.), and send reminders or clarifications as needed to reinforce important updates.